At Snapmerce Hub, we are committed to ensuring your satisfaction. If you are not completely happy with your purchase, our Returns & Refunds Policy is here to assist you.
- Returns
- Eligibility: You can return an item within 30 days of the purchase date. The item must be unused, in its original packaging, and in the same condition as when you received it.
- Non-Returnable Items: Certain items, like customized products or digital downloads, cannot be returned unless they are defective.
- Refunds
- Process: Once we receive your returned item, we will inspect it and inform you whether your refund is approved or rejected. If approved, your refund will be processed, and a credit will be issued to your original payment method within a specified timeframe.
- Partial Refunds: In some cases, only partial refunds may be granted for items that are not in their original condition or are missing parts.
- Shipping Costs
- Return Shipping: You will be responsible for covering the shipping costs to return your item. Please note that shipping fees are non-refundable.
- Exchanges: If you need to exchange an item, please contact us for help.
- Contact Us
- If you have any questions about our returns or refunds, don’t hesitate to reach out to us.
Snapmerce Hub
10, Lagos Road, Epe, Lagos State, Nigeria.
Email: [email protected]